Meet the Staff

Familiar faces who strive to make you and your pet happy.

Johnelle Ciano

Owner, Certified in Pet CPR and Pet First Aid

Johnelle grew up on a 60 acre farm in Acushnet accompanied with 15 dogs, 5 Quarter horses, 10 cows and a barn cat. After graduating from Old Colony Regional Vocational High School Cosmetology Department in 2006, she soon realized that human hair wasn’t her thing. Johnelle then worked with her mom full time grooming dogs at her moms facility in Acushnet. Soon after, she decided to open her own facility and started working with her husband on building it. Emma Marie’s opened in August 2010 named after Johnelle’s dog Emma Marie who had recently passed.

Johnelle now resides in Dartmouth with her Husband Chris Ciano, son Christian their three dogs Mally & Sonora & “L”. Johnelle enjoys running with her dogs, riding horses, boating and most importantly she enjoys working with the animals.

Kylie Panek

Groomer, Certified in Pet CPR and Pet First Aid

Kylie graduated from Old Rochester Regional High School in 2013 and started working at Emma Marie’s shortly after. After working in daycare she decided to pursue a career with dogs and went to school to become a certified dog and cat groomer. Kylie has always had a love for animals growing up on her Aunt’s farm riding and showing horses. She enjoys spending her off time with her Black Labs, Kody & Kane and Chocolate Lab, Kash.

Laura Sullivan

Groomer, Certified in Pet CPR and Pet First Aid

Laura grew up in Marion and graduated Old Rochester Regional High School in 2009. She joined the staff in 2014 and graduated from Animal Behavioral College 2016 to became a certified dog groomer.
Laura now resides in Rochester and is a proud owner of German Shepherds named Gunther. She enjoys taking him on hiking adventures.

Jessica DiOrio

Bather, Certified in Pet CPR and Pet First Aid

Formerly known as Jessica Souza grew up in Acushnet, MA and graduated from Old Colony Regional Vocational High School. She grew up around animals all her life, and owns a french bulldog named Abby. She currently resides in Riverside, RI with her husband Matt, daughter Kyra, son Matt Jr, and new baby girl Mia. She has been with Emma Marie’s since 2011 and has worked in all of the departments, but her passion is in the grooming room.

Shelli Knox


Shelli has been with Emma Marie’s since its opening. She enjoys working with the clients and their pets. Shelli has one dog a yellow lab named Shelby. In her free time she enjoys spending time with her husband, children and her grandchildren.

Chelsea DeTerra


Chelsea grew up and resides in Fairhaven. She grew up on her grandparents family farm and always had a love for animals big and small. Chelsea attended Bristol Aggie and graduated in 2010 from Small Animal Science. She joined the staff at Emma Marie’s in the fall of 2012. In Chelsea’s past time she enjoys being with her 2 dogs Max & Yogi, gardening, and being outside.

Leslie Boyle


Leslie lives in Mattapoisett with her husband Kevin and two children Mattie & Kyle. She was a client for two years before joining the Emma Marie’s team. She enjoys spending her time with her two rescue dogs Wally & Gidgette. Leslie loves researching and testing all the latest dog products on the market, not to mention Wally & Gidgette love being test dummies!

Jessica Cruz

Receptionist and Daycare Attendant

Jess grew up in Rochester and graduated from Old Colony Regional Vocational Technical High School in 2009, she took cosmetology and earned her license. Jess has been at Emma Marie’s since the beginning of 2014. You will find her in daycare/boarding playing with all the dogs and some days up front in reception. Jessica resides in New Bedford with her husband Nate, two children Adriana and Colton and are expecting their third child this coming May.

Brittany Baptista

Receptionist and Daycare Attendant

Brittany grew up in Dartmouth and currently resides in New Bedford with her partner Melissa. She joined the staff in October 2014. Brittany has three cats and If she could have a dog too, she would! Her favorite breed has always been a Great Dane. She hopes to open her own shelter and rescue one day in the future.

Beth Smith

Receptionist and Daycare Attendant

Beth joined the staff in September of 2017 after having been a client over the past 5 years. She lives in Rochester with her husband Mark and her three children Jack, Zoe, and Harry. Beth has a dog named Marley and cat Snickers. She is a fitness enthusiast who is often out and about staying in shape with her dog at the local cranberry bogs.

Jennifer Dalton

Receptionist and Daycare Attendant

Jennifer “Jenny” joined the Emma Marie’s staff in the summer of 2015 and works in the boarding and daycare area. She has a passion for dogs and has ambitions of fostering them in the near future. Jenny is a proud owner of a rescued chocolate lab named Peter who never leaves her side. When she is not outside playing with the dogs at Emma Marie’s, she is working at her other job in the healthcare industry at St. Luke’s hospital.

Adam Bigos

Senior Daycare Attendant

Adam lives in Fairhaven and has been with Emma Marie’s since 2011 and loves it. Along with his love for animals he enjoys hiking, camping, and basically anything that involves being outside. Adam has a daughter that is coincidentally named “Emma Marie” and another one named Ellie. On a typical day you will find Adam outside enjoying the day with the dogs.

Matt Alves

Daycare and Boarding Attendant

Matthew lives in Fairhaven and graduated from Old Colony Regional Vocational Technical High School, in the Computer Aided Drafting shop, he is now currently attending UMass Dartmouth to further his degree. As a child he grew up next to a dog breeder and has always loved dogs. Matt joined the staff in the fall of 2015 and works in the boarding/daycare area. He currently owns a yellow lab named Hunter who he loves to spend time with.

Anne Harrison

Daycare and Boarding Attendant

Anne joined the staff December 2017 and works in the boarding and daycare area if shes not working her you will find her modeling part time. She graduated from Old Colony Regional Vocational Technical High School, in Health Career Services in 2016 and is currently attending BCC for Math Education. Anne will be graduating this spring and then will be transferring to BSU to continue her education hoping to become a High Math School Teacher. She currently resides in Mattapoisett with her partner Alex and their crazy cat Nug and hopefully many dogs in the future.

Audrey Knox

Daycare and Boarding Attendant

Audrey joined the staff in the summer of 2016. She has had a love for Dogs her whole life and grew up with her Golden Retriever mix Buttercup. Audrey lives in Mattapoisett and attends Old Rochester Regional High School.

CJ Augiar

Daycare and Boarding Attendant

Carlos Aguiar junior is passionate about animals, he graduated Bristol Aggie in 2017 and has worked at Emma Marie’s since June 2015. He volunteered at butoonwood park zoo and in his spare time he likes too hang out with his family. He loves his two Portuguese water dogs Leo and Adele.